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Privacy Policy

At EEKI AUTOMATION PRIVATE LIMITED (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information in accordance with the provisions of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (collectively referred to as the “IT Act”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https:// www.eeki.com or when you use our products or services. By accessing or using our website, products, or services, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

We may collect personal information from you when you voluntarily provide it to us or when you use our website, products, or services. The types of personal information we may collect include:
 
  1. Contact information, such as your name, email address, phone number, and mailing address.
  2. Account information, such as your username, password, and other credentials used to access our services.
  3. Payment information, such as your credit card details or other payment method details.
  4. Usage information, such as your IP address, browser type, operating system, and referring URLs.
  5. Communication preferences, such as your marketing preferences and choices.
  6. Other information that you choose to provide to us voluntarily, such as feedback, surveys, or support requests.

HOW WE USE YOUR INFORMATION:

  1. We may use the personal information we collect from you for various purposes, including:
  2. Providing and improving our products and services.
  3. Processing your transactions and providing customer support.
  4. Communicating with you about our products, services, and promotional offers.
  5. Personalizing your experience and delivering relevant content.
  6. Analyzing and understanding how our website and services are used.
  7. Protecting against potential fraud, security breaches, or other prohibited activities.
  8. Complying with applicable legal, regulatory, or contractual requirements.

INFORMATION SHARING AND DISCLOSURE:

We may share your personal information with third parties in the following circumstances:
  1. With your consent or at your direction.
  2. With our trusted service providers who assist us in operating our business and providing our products and services.
  3. In connection with a merger, acquisition, or sale of all or a portion of our assets, subject to appropriate confidentiality measures.
  4. To comply with applicable laws, regulations, or legal processes.
  5. To protect the rights, property, or safety of our company, our customers, or others.

SECURITY MEASURES:

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction in accordance with the IT Act. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

YOUR CHOICES AND RIGHTS:

  1. You have certain rights and choices regarding the personal information we collect from you. You may:
  2. Update or correct your personal information by contacting us directly.
  3. Opt-out of receiving marketing communications from us by following the instructions in the communication.
  4. Request access to or deletion of your personal information, subject to applicable laws.
  5. Object to the processing of your personal information for certain purposes.
  6. Withdraw your consent at any time, where we rely on your consent to process your personal information.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with applicable laws, and enforce our legal rights in accordance with the IT Act.

NON-EXISTENCE OF AUTOMATED DECISION MAKING:

We do not use automated decision-making or profiling. Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. The updated Privacy Policy will be effective when posted on our website. We encourage you to review this Privacy Policy periodically for any changes.

CONTACT US:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]